relations

ARE YOU “HOA – ALICIOUS”?

ARE YOU “HOA – ALICIOUS”?

For property managers, being “HOA-alicious” means staying positive in the face of challenging situations. Sometimes residents and even board members can react in a less than professional way.  For our own professional state-of-mind, it’s better to rise above the situation.  Having a positive attitude is fundamental to being engaged at your job and making you more effective with your homeowne ...[Read More]

RESIDENT LOVE! 5 GREAT TIPS

RESIDENT LOVE!  5 GREAT TIPS

Ever hear the saying “A first impression makes a lasting impression”? Other property managers have shared with me that how you start off communicating with someone sets the tone for how people will respond to you.  Additionally, there are many ways to break barriers and gain trust faster when trying to ensure positive resident relationships.  Win-win! Introduce yourself:  This one is r ...[Read More]